Jonas Forshell

Product Owner

Things I've worked on

A mix of real-world product work alongside redesigns and experiments focused on improving the tools and interfaces I use every day.

  1. Redesigning a gym app's mobile check-in flow to solve the frustrating moving-target problem caused by dynamically loading options.

    UX DesignMobilePrototypingAI-Assisted Development
    Gym app check-in concept showing a stable favourites-based check-in flow
  2. Built a complete statistics dashboard with AI in one day, then packaged the result as a developer-ready handover bundle with code, components, and documentation.

    analyticsuxhandoverai-assisted
    Statistics dashboard remake handover package overview
  3. Improving internal fraud and risk tooling to reduce support load, speed investigations, and cut fraud by roughly 40 percent.

    paymentsfraudinternal-toolsoperations
  4. Designing a lightweight decision-support flow that helped first-line support escalate fraud cases more consistently and with less handling time.

    supportfraudworkflowinternal-tools
  5. Reframing an approval flow so already-checked withdrawals could be reviewed in batches instead of processed through repetitive confirmation clicks.

    operationspaymentsworkflowefficiency