Jonas Forshell

Experienced Product Owner

Things I've worked on

A mix of real product work, redesigns, and experiments where I try to make tools and interfaces clearer, calmer, or easier to use.

  1. Built a structured resume editor so the same data can move between clean templates, previews, and PDF exports without fighting Word.

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    Resume Builder logo mark
  2. A focused CRM built around one freelance photographer's workflow, with narrow scope and practical AI-assisted delivery.

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    Vard CRM tree logo mark
  3. Built this portfolio from scratch with AI as a building partner, using the work to test tone, structure, UX detail, and delivery thinking.

    portfolioai-assistedproductux
    Portfolio website overview with homepage, examples list, and writing layout cards
  4. A small mobile check-in redesign for the frustrating moment when buttons move while options load.

    uxmobileprototypingai-assisted
    Gym app check-in concept showing a stable favourites-based check-in flow
  5. Built a working dashboard prototype and handover package from real product constraints.

    analyticsuxhandoverai-assisted
    Statistics dashboard remake handover package overview
  6. A small calculator that helped customer service pack high-value gift-card shipments within insurance limits.

    operationsaiautomationlogistics
    Gift card distribution table showing card values, weights, and envelope assignments with insurance limits
  7. Improving internal fraud and risk tooling to reduce support load, speed investigations, and cut fraud by roughly 40 percent.

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    Fraud signal comparison table showing user, email, IP, registration date and card signals
  8. A lightweight decision-support tool that helped first-line support decide which cases needed fraud review.

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    Decision flow diagram for support escalation routing
  9. Reducing repeated withdrawal handling from three clicks to one while keeping review before send.

    operationspaymentsworkflowefficiency
    Withdrawal batch queue showing approved items ready to send